So where does this leave Sonos users caught in the ugly intersection between old, current, and future products? Sonos offers the following four options: 1. If you update, any S2-powered Sonos device will only work with other devices running S2 (devices either updated to it, or where it's been pre-installed as in the case of future Sonos devices). If you own a mix of legacy and current Sonos products and want them to continue to work together, simply do not update the latter to S2 in June or you will break compatibility with legacy devices. This is the current version of Sonos software that powers legacy (again, non-upgradeable) and current devices (if you don't upgrade them to S2) the current app that controls them will be renamed "Sonos S1 Controller."Īs it stands, all Sonos products (legacy and current) are compatible with each another because they run on the same OS (S1). What the new Sonos app for the S2 operating system on iOS will look like. The app for all products running S2 will just be called "Sonos." S2 will be pre-installed on all new Sonos devices shipping in May 2020 and beyond in June, it will be made available as a software update for all current devices, excluding the aforementioned legacy products. S2 is the next version of Sonos' software and will come with new features like support for higher-resolution audio and enhanced room grouping. You can think of it as an old and new version of any software. They will, however, continue to get "bug fixes and security patches" which will maintain the functionality of the products, but not add additional features.īeginning in June 2020, Sonos will maintain two device operating system platforms: S1 and S2. Because they don't have the processing power to do so, which is fair because some are 15 years old. These are the devices Sonos is discontinuing software updates for. So a quick refresher on what's considered a legacy Sonos device: Furthermore, if you're a Sonos user you should bookmark this page for future reference or risk breaking compatibility between different generations of Sonos devices. Put your reading glasses on because this could get confusing. Now, months after CEO Patrick Spence penned an apology letter, the company is detailing how users will be able to keep their legacy devices working indefinitely. Sonos then caught flak for saying it would end software updates for "legacy" devices (products dating back to 2005), which users misunderstood as an expiration date. The Sonos backlash has been deafening since late last year when the company thought it would be fine to brick devices when users putting them in " recycle mode" for trade-up toward new ones.
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